[POSTED 10:02 AM PDT 02 July 2015] Concierge phone and chat support will be offline Friday, 03 July, in observance of Independence Day. Both services will close at midnight Thursday evening and will re-open at 8am Pacific on Saturday morning.
[Resolved 10:45 AM PDT, 02 July 2015] Maintenance to the Concierge Service Phone Systems have been completed. [Posted 11:13 AM PDT, 30 June 2015] Phone systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, some users may be unable to reach Concierge Phone Support; please feel free to use Live Chat […]
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That being said, there will be slips and blunders every now and then. Please find it in your heart to forgive me.